I saw the article on wow.com but tbh it seemed a touch clinical, so many differences in groups, people, leadership and styles that have so many variables really make this subject quite tricky.

Sometimes the best person to coach a raider isnt the raid leader and sometimes it is. I dont think it always even depends if you know the class or not, sometimes it’s ideas that can come from anywhere.

Personally I have 3 people who I try to get to do any type of coaching if I dont think i’m the right person to do it, I’m lucky, between those 3 people and me we have most classes covered in terms of knowledge.

the one main thing I think your right on is choosing the time and the place, dont call them up in the middle of a raid unless you want to give them a public dressing down on purpose. It has it’s uses but it will alienate them for a while so be aware of that.

I used to work in a call center as a project and training manager, analysis and coaching/mentoring is something that I did as a proffession for 7+ years and it applies in game as much as it does in the real world. Be smart about it, follow up with some positives and set timescales for improvement, dont go in guns blazing and you could even work out who they have the best raiding relationship with and ask them to support their buddy.

I’ve recently asked a raider to give their mate a hand because they are underperforming and I had tried to help a couple of times but been met with a brick wall and the online equivalent of an icy stare, so I had to be clever and get the job done another way. Knowing your team and their relationships with each other and using that to your benefit is a big advantage.

Great article, i think i’m going to put something together myself, thanks for the inspiration!!

Cyb
Cybac´s last blog ..Raid Leader: Too many on the bench?